Steve brings a deep history of providing solutions to client needs. Steve has a diverse background in customer experience, quality assurance, local government, and academic research. Whether it was discerning the relevant details of a customer’s complex scientific project, a constituents' concerns, collaborating with other scientists to design projects, or understanding your real estate needs, Steve brings the same active listening and creative solutions to bear. At Trillium, he nurtures a culture of continuous improvement to technical and business processes to make the client-agent experience seamless.